1. Students must arrive 5 minutes before class with their uniform on, correct shoes and hair up. 

2. Students under 12yrs should not bring their mobile phone to NRG Studios. If students 12yrs and younger do need to bring their phone, we ask they are handed into the office before commencing classes and collected as students leave. We have a ‘No Phones’ policy in class for all students. We also don’t allowed students to charge their phones in the waiting areas.  NRG Studios Allstars takes no responsibility for lost or stolen property.

3. Food and gum are not allowed in class. 

4. Students must always speak to their teacher and other students respectfully. 

1. Enrolment is presumed for the entirety of 2025, I understand that fees will continue to be charged until NRG Studios Allstars is notified in writing of withdrawal from classes.

2. To withdraw from a class, two weeks’ notice from scheduled class day must be provided in writing to NRG Studios. Normal class fees will be charged if notice given is less than 2 weeks. 

3. Students will not be able to participate in classes if payment details are not on file or payment in advance is not received by the end of Week 2, or a direct debit payment fails in 2 consecutive weeks.

4. Students will not be able to participate in any NRG Studios Allstars events if the account is not up to date and there are any outstanding amounts owed on account.

5. NRG Studios Allstars operates security cameras at the front entrance and in all studios and waiting areas. Recordings of these are stored safely and will only be accessed in the event of an incident. The owner is the only person with access to this footage.

1. All classes are invoiced and payable by Ezidebit on a fortnightly basis unless paying by the class (please note this is a more expensive option) which must be paid PRIOR to the student attending class. All clients will be registered as a Direct Debit customer and must enter payment details via your Ezidebit email sign up link by the end of Week 1 unless payment is made in advance on account.

2. If you wish to pay for the term upfront, payment can be made in advance on your account via the Cash, EFTPOS, Credit Card at the Studio or via Bank Transfer. This must be done by the end of Week 1 of each term. If this deadline is missed, your account will be debited via Ezidebit.

3. I understand that any payments made via Ezidebit as the payment method incur a fee per transaction charged by the payment provider. Fees paid via Bank, or in person at the studio do not incur any transaction fees.

4. Registration fees must be paid prior to commencing classes. Showdown and Mid Year Concert fees will be charged in Term 2. Concert costumes and Concert packages will be charged in Term 3 and 4. These fees are non-refundable. 

5. I understand that an Administration fee will be charged to outstanding accounts at the rate of $10 per week. 

6. NRG Studios Allstars reserves the right to pass any outstanding fees onto a Debt Collection Agency, this will incur a 35% surcharge on the balance of the account.

7. If paying by term, fees must be paid for the WHOLE term. Fees will not be paused or refunded in the event of illness, family holidays or missed classes. If you only wish to pay for the classes you/your child attends, you must by the class, at the price of $25 per class you attend. 

CODE OF CONDUCT

1. PHYSICAL AND EMOTIONAL SAFETY - I understand that NRG Studios Allstars aims to

promote a friendly, fun and above all, safe atmosphere for all students. I understand that in

cases where a student or parent is deliberately, consistently, and wilfully compromising the

safety and/or enjoyment of students, parents or staff, NRG reserves the right to discontinue

registration of that student.

2. SOCIAL MEDIA/RAISING AN ISSUE - I agree that if any issue arises throughout the

year that I will speak to the principals immediately in a calm manner to resolve the issue as soon

as possible. It is important to us that parents, staff, and students work harmoniously together, in

the best interests of our students. I agree to ensure my social media comments regarding NRG

Studios and its staff assist in creating a positive and collaborative environment.

3. DRUGS/ALCOHOL - I understand that smoking and consuming drugs/alcohol is not

allowed in NRG Studios Allstars’ premises or in the car park.

4. PICKING UP YOUR CHILD – I understand that children must be picked up and dropped

off to the studio doors. It is important that children are picked up within at least 15 minutes after

their class has finished. In the event of an emergency, I will notify NRG Studios immediately.

5. ABSENCES I understand that if my child is going to be absent for any reason, I will notify

NRG Studios via email or SMS.

6. CONTACTING STAFF – I agree to contact staff via the NRG Studios office (email or

phone) and not via social media or personal phone.

In consideration of myself / my child, participating in any way at NRG Studios Allstars’s

events & activities, the undersigned acknowledges, & agrees that:

I, the undersigned parent, or legal guardian, do hereby grant permission for my son/daughter to

participate in any 2025 NRG Studios Allstars Events and classes.

I further acknowledge and understand and agree that by participating at NRG Studios Allstars

events and classes there is a possibility of physical illness or injury (minimal or serious) and that

my son/daughter is assuming the risk of such injury by participating. I authorise any

representative of NRG Studios Allstars or the event party to consent and authorise any medical

attention, treatment, or administration of drugs by qualified and licensed medical personnel for

my son/daughter, which may become necessary.

I understand I will be notified as soon as possible in the event of an emergency. I understand

and agree that all expenses of such treatment are my responsibility.

If my child has an injury that will affect their ability to dance, cheer or tumble at NRG Studios

Allstars I will inform NRG Studios Allstars staff immediately.

NRG Studios Allstars reserves the right to discipline any participant for unruly behaviour or for

conduct unbecoming to the event or class. Participants must respect all venue and facility rules

and regulations. NRG Studios Allstars reserves the right to withdraw enrolment immediately if a

student or parent threatens the safety of any student or staff member of NRG Studios Allstars.

Parents and students must remember that NRG Studios Allstars is a place of business that

specialises in teaching dance and cheerleading to children through to adults. All efforts are

made by NRG Studios to ensure the safety of children while in our classes and to make waiting

areas as safe as possible. When students are waiting for class or are finished class, supervision

and care of students and siblings is the responsibility of the parent/guardian of that student.

NRG Studios Allstars will not be held responsible for any incidents that occur while in the

waiting rooms, in the parking lot, or when travelling to and from NRG Studios Allstars.

1. I understand that CHILDREN UNDER 18 YEARS MUST BE STRICTLY SUPERVISED

BY AN ADULT WHILE OUTSIDE OF OUR STUDIO. This means:

- Children may not leave the studio or waiting area on their own or with other children.

- UNDER NO CIRCUMSTANCES ARE CHILDREN TO CLIMB THE STAIRS OR HANG OFF

THE RAILINGS.

- I must take care when ENTERING and LEAVING the studio (car park)

2. I understand that children must wait inside the studio for their parents

3. I understand that children cannot be dropped off if they DO NOT HAVE A CLASS THAT

DAY and that if I disobey this, I will be charged a babysitting fee.

4. I understand that siblings must be supervised and seated while in the studio and that

NRG Studios takes no responsibility for the safety of siblings while in the premises.

5. I understand that students may not be dropped off at the studio more than 15 minutes

before their class and must be picked up within 15 minutes after their last class

6. We understand that sometimes emergencies occur, and you may need to drop off your

child early or pick up later. If this is necessary, please contact us, as we are very understanding

but we just need to know if this will be occurring so we can offer you, our assistance.

NRG Studios Allstars is in an industrial park and seeks to exist with other businesses

harmoniously. It is very important that NRG Studios customers take extreme care while parking

and walking through the carpark. There are 3 parking spaces allocated to NRG Studios and

once these are full customers must park on the streets surrounding NRG Studios.

PLEASE NOTE: Car spaces belonging to the surrounding businesses must not be used by

NRG Studios customers.

1. I understand that when walking across the carpark, children must always hold their

parent’s hand. I will not allow my child to play in the carpark or congregate to talk to other

parents

2. I agree to pay for any damage to NRG Studios property and surrounding property

caused by ignoring NRG Studios rules.